Returns, refunds, exchange and cancellation policy

Each product we sell is handpicked and rare. Still if you are not satisfied due to the below reasons, please write us an email at atrangi@atrangi.org with subject line as : return, within 7 days of the receipt of the product.

Few things to keep in mind for returns, refund or exchange

  • Shipping, package & handling charges are non refundable
  • Items must be returned in new or unused condition and contain all original materials included with the shipment.
  • No return/refund/exchange on product which are used by you.
  • The refund will be solely at the discretion of Atrangi

Returns

If you are not completely satisfied with your product, kindly return the "unused" package within 7 days.

Exchange

Exchanges can be done only if the size does not fit you or if you do not like a product and would like to exchange it for another product (the product to be returned must be unused & in original condition).

Damaged Product

Damaged/defective products will be replaced immediately excluding our handicraft items policy (minor defects/variations may occur at times which are typical of craftsman's work).

Cancellation

You may cancel an order within 24 hours from the time of placing the order. Login in to atrangi.org, click on "My Account" and select the order which you wish to cancel. Cancel the order by clicking on "cancel order" button.